Client/Server Software Benelux
Tel: +31 23 542 22 27

Contact support

Contacting Support

Customers

CSB provides complimentary technical support during the period of the maintenance contract. To register your software, simply use the licensing wizard found under Help, Licensing to receive your product unlock and authorization keys. You can send your request to: key@csb-software.nl

Evaluators

Embarcadero provides free technical support for the full term of an evaluation (14 days).

Annual Maintenance & Upgrades

The CSB Maintenance Contract entitles registered users of Embarcadero products to free software upgrades and technical support for the active contract period.

Requirements

Support Eligibility

• A valid Software Maintenance Contract

Personal Information

• Name
• Company name and address
• Telephone number
• Fax number
• Email address

Product and System Information

• Embarcadero product name and version number. This information is found under Help, About.
• Your client operation system and version number.
• Your database and version number.

Problem Description
A succinct but complete description of the problem is required. If you are contacting us by telephone, please have the above information, including any error messages, available so that an Embarcadero Technical Support Engineer can reproduce the error and clearly understand the problem.