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Please complete the form below to help us analyze and respond to your support case. We normally acknowledge the receipt of every case on the same day, depending on the time of submission. Technical support hours are Monday through Friday, 9:00 a.m. to 5:00 p.m.

Contact information

Company name:
First name:
Last name:
Function:
Address:
P.O. Box Number:
Zip Code - City:
Country:
Phone Number:
Fax Number:
E-mail:

For which product are you opening a case?


Please specify the exact version and build number.

Version # Build #

Which operating system is the Embarcadero application running on?

Service Pack #

Which database are you using the Embarcadero application against?

Service Pack #
If other database, please specify :

Please select a category that best describes the nature of the problem.


Please provide a detailed description of the error or problem and the sequence of events taken to reproduce the error.


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You can send your comments straight to our Supportl Manager via: sp@csb-software.nl